All Systems Operational

Updated a few seconds ago

AIM

Operational

HFA

Operational

HHF

Operational

Procorem

Operational

ProLink+

Operational

Procorem Inspect

Operational

0

Active Incidents

1

Incidents Last 30 Days

0

Upcoming Maintenances

History (Last 30 days)

Disaster Recovery Test -- *** Informational message only. ***Planned Maintenance

Description

We will be testing our Disaster Recovery plan for all applications across all regions. Access to Production applications will not be affected during this test.


Components

AIM, HFA, HHF, Procorem, ProLink+, Procorem Inspect



Schedule

April 3, 2026 10:50AM - April 3, 2026 11:00AM MDT


April 3, 2026 11:02AM MDT
UPDATE

The disaster recovery test is beginning.

April 3, 2026 11:18AM MDT
UPDATE

The disaster recovery test has completed. All applications tested successfully.
MDDHCD Unable to access ProLink applicationService Disruption

Incident Status

Service Disruption


Components

HFA



Postmortem

https://support.prolinksolutions.com/hc/en-us/articles/50520812946963-MDDHCD-HFA-SSO-Logins-Failing-March-30-2026


March 30, 2026 8:35AM MDT
IDENTIFIED

We are aware of an outage with the ProLink application that is causing you to not be able to log in. We are currently working on a fix.

March 30, 2026 8:55AM MDT
MONITORING

The fix has been applied and access is restored. We are monitoring the results.

March 30, 2026 9:02AM MDT
RESOLVED

The access issue has been resolved. The site is fully available now.
MDDHCD and NYSHCR Scheduled Maintenance NotificationPlanned Maintenance

Description

Systems Affected: MDDHCD Production, NYSHCR Production Date: Friday, March 27th Maintenance Window: 6:00 PM – 11:00 PM ET / 4:00 PM – 9:00 PM MT Expected Duration: ~4 hours Impact: Full application unavailability Systems will be restored to service upon completion of maintenance. Updates will be posted here if the timeline changes.


Components

HFA



Schedule

March 27, 2026 4:00PM - March 27, 2026 9:00PM MDT


March 27, 2026 4:00PM MDT
UPDATE

Maintenance is starting.

March 27, 2026 5:32PM MDT
UPDATE

NYSHCR is back online.

March 27, 2026 6:37PM MDT
UPDATE

Maintenance is complete on both NYSHCR and MDDHCD.