Description

We will be testing our Disaster Recovery plan for all applications across all regions. Access to Production applications will not be affected during this test.

Components

AIM, HFA, HHF, Procorem, ProLink+

Schedule

November 11, 2025 2:13PM - November 11, 2025 3:13PM MST

Description

A new version of the HFA application is scheduled to be released in production on Monday, October 20, 2025. The upgrade will occur at the end of the business day for each time zone, and although we are scheduling 60 minutes for each instance, we do not anticipate it will take that long. During the upgrade, the application will be unavailable.

Components

HFA

Schedule

October 20, 2025 3:00PM - October 20, 2025 7:00PM MDT

Description

A new version of the Procorem application is scheduled to be released in production on Monday, October 20th. The upgrade will occur at 6 p.m. Mountain Time. We do not expect any downtime during the upgrade, but should any service interruption occur, it will be very minimal.

Components

AIM, HFA, HHF, Procorem, ProLink+

Schedule

October 20, 2025 6:00PM - October 20, 2025 8:00PM MDT

Description

To ensure optimal performance and reliability, ProLink will need to conduct an out-of-band maintenance window for all systems. During this window, all applications will be unavailable. This maintenance will involve removing a recent OS level update that has impacted SMB file share functionality. While we do not expect to require the full duration of this window, it will remain reserved to ensure successful completion of the maintenance activities.

Components

AIM, HFA, HHF, Procorem, ProLink+

Schedule

October 18, 2025 8:00PM - October 18, 2025 9:00PM MDT